At lovejili21, your privacy matters. This policy explains what personal data we collect, why we collect it, how we use it, and the rights you have as a player based in the Philippines.
Last Updated: May 2026Six core commitments we make to every player
All data transmitted between your device and lovejili21 is protected by industry-standard 256-bit SSL encryption, keeping your personal and financial information safe at all times.
lovejili21 does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate and improve your gaming experience on our platform.
We comply with the Republic Act No. 10173 (Data Privacy Act of 2012) and all applicable National Privacy Commission (NPC) guidelines governing the handling of Filipino players' data.
We clearly explain every category of data we collect and why. No hidden tracking, no surprise data uses. What you see in this policy is exactly what we do – nothing more.
You have the right to access, correct, and request deletion of your personal data at any time. lovejili21 will respond to all data subject requests within the timeframes required by law.
Player data is stored on secured servers with strict access controls. Only authorized lovejili21 personnel with a legitimate business need may access your personal information.
Important: This Privacy Policy ("Policy") describes how lovejili21 ("lovejili21," "we," "us," "our") collects, uses, stores, and discloses personal information about users ("you," "Player") of the lovejili21 platform at lovejili21.org. By registering or using the lovejili21 platform, you consent to the practices described in this Policy. Please read it carefully.
1.1 lovejili21 is committed to protecting the privacy and personal data of all players who use our platform. We understand that trust is the foundation of any good relationship – and that's especially true when it comes to your personal information.
1.2 This Policy applies to all personal data collected through the lovejili21 website, mobile platform, customer support channels, and any other services we provide. It should be read together with our Terms & Conditions and Responsible Gaming Policy.
1.3 lovejili21 operates in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and the regulations issued by the National Privacy Commission (NPC). We are also subject to applicable PAGCOR data governance requirements.
2.1 Registration Data. When you create a lovejili21 account, we collect: full name, date of birth, gender, nationality, residential address (including city – e.g., Manila, Cebu, Davao, Quezon City, Makati), email address, and mobile number.
2.2 Identity Verification Data. To comply with PAGCOR requirements and anti-money laundering (AML) obligations, we may collect copies of government-issued identification documents such as a Philippine passport, driver's license, SSS ID, UMID, or PhilSys National ID.
2.3 Financial Data. We collect information about your deposits and withdrawals, including payment method details (e.g., GCash account reference, PayMaya account reference, BPI/BDO/Metrobank account details). We do not store full bank account numbers or card numbers on our servers.
2.4 Gaming Activity Data. We record your game history, wager amounts, wins and losses, session durations, and bonus usage. This data is used for account management, responsible gaming monitoring, and regulatory reporting.
2.5 Technical Data. We automatically collect IP address, browser type and version, device type, operating system, referring URLs, pages visited, and session timestamps when you access the lovejili21 platform.
2.6 Communications Data. If you contact lovejili21 customer support via live chat or email, we retain records of those communications to resolve disputes and improve our service.
2.7 Responsible Gaming Data. If you set deposit limits, session timers, or request self-exclusion, we record these preferences and use them to enforce your chosen restrictions across the platform.
3.1 lovejili21 uses your personal data for the following purposes:
4.1 lovejili21 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
5.1 lovejili21 does not sell, rent, or trade your personal data to third parties for their own marketing purposes.
5.2 We may share your personal data with the following categories of recipients:
5.3 All third parties with whom lovejili21 shares personal data are required to handle that data in accordance with applicable Philippine data protection laws and our contractual requirements.
6.1 lovejili21 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit our website.
6.2 We use the following types of cookies:
6.3 You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to use the lovejili21 platform.
7.1 lovejili21 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and PAGCOR regulations.
7.2 In general, account and transaction records are retained for a minimum of five (5) years following account closure, in compliance with AML and gaming regulatory requirements.
7.3 Responsible gaming records, including self-exclusion history, are retained for the duration of any exclusion period and for a reasonable period thereafter to prevent circumvention.
7.4 When personal data is no longer required, lovejili21 will securely delete or anonymize it in accordance with our data retention schedule.
8.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by lovejili21:
8.2 To exercise any of these rights, please contact the lovejili21 Data Privacy Officer via live chat or email at [email protected]. We will respond within fifteen (15) business days as required by the NPC.
9.1 The lovejili21 platform is strictly for persons aged 21 years and above. We do not knowingly collect personal data from individuals under 21 years of age.
9.2 If lovejili21 discovers that personal data has been collected from a person under 21, the account will be immediately closed, the data will be deleted, and any deposits will be returned in accordance with our underage gambling policy.
9.3 If you believe a minor has registered on the lovejili21 platform, please contact our support team immediately via live chat.
10.1 lovejili21 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
10.2 While lovejili21 takes all reasonable steps to protect your data, no internet transmission is completely secure. You are responsible for keeping your login credentials confidential and for notifying us immediately of any suspected unauthorized access to your account.
11.1 The lovejili21 platform may contain links to third-party websites or services. This Privacy Policy applies only to the lovejili21 platform. lovejili21 is not responsible for the privacy practices of any third-party websites and encourages you to review their privacy policies before providing any personal data.
12.1 lovejili21 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via email or a prominent notice on the platform at least seven (7) days before taking effect.
12.2 The "Last Updated" date at the top of this Policy reflects the most recent revision. Your continued use of the lovejili21 platform after the effective date of any changes constitutes your acceptance of the revised Policy.
13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the lovejili21 Data Privacy Officer:
13.2 You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated.
Our Commitment: lovejili21 treats your personal data with the same care and respect we bring to every aspect of our platform. We collect only what we need, use it only for legitimate purposes, and protect it with industry-standard security measures. If you ever have concerns about your privacy at lovejili21, our support team is here to help 24/7.
Your data is safe with us. Join thousands of Filipino players who trust lovejili21 for fair games, secure transactions, and transparent policies. 21+ only – play responsibly.